Outsourcing and Managed Services
Smart Code Group has long-standing experience on establishing and operating outsourcing services for a period of more than 15 years, and with many government and private agencies, we are constantly working to provide our customers with added value to ensure thatwe deliver the services smoothly in a way that is consistent with the goals and aspirations of our customers and achieve the desired outcomes, the group also provides managed services for the management and operation of our customers services in many fields, such as managing project management offices, customer services, operating OCC centers (Operation control and command), and others..
We focus on helping our clients and communities to achieve progress considering the challenges of rapid changes in the labour market and its requirements imposed by Vision 2030 increasing labour market’s needs for competencies and business excellence in services provision..
We use our local and global capabilities, digital experience, our previous experience, and the data and information we have about the labour market’s needs and and required expertise to help drive innovative solutions and provide distinguished service and qualified and trained personnels to our clients..
Benefits With Our Service
- Administrative and financial services for employees
- Follow up on employees’ compliance to working hours
- Providing reports and dashboards to monitor performance for both Smart Code Group and client management
- Management customer requirements and complaints and following them up through the system
- Organizing and planning employees vacations with approval process from the client
- Managing overtime hours